Create Great Customer Experiences By Focusing First On Great Employee Experiences Chris Poteet, January 13, 2019 Organizations have renewed their focus on providing quality customer experiences (CX). They are shifting their practices and offerings to better accommodate and serve their customers, regardless of the types of customers they have. However, companies must be mindful not only of the experiences they offer their customers, but also of… Continue Reading
The Pros and Cons of Telecommuting Chris Poteet, August 14, 2015 Telecommuting has become an increasingly popular benefit offered by companies to their employees especially in the IT sector. Many people start these jobs without understanding the full implications of such a lifestyle choice. As one of Portal Solution’s full time remote employees, I’d like to share some of my experience… Continue Reading