eBook on User Research from Optimal Workshop

I recently participated in an eBook compiled by Optimal Workshop. The emphasis of the book is about being efficient in user research scenarios. For my submission, I focused on facilitating interviews remotely as well as “mixed” interviews that include both remote and in-person interviewees. I have found it is a topic that is misunderstood and hard to do well, and I hope my contribution can assist others in doing it more effectively.

The whole eBook will take about 20-30 minutes to read. If you have any comments about my submission, in particular, please do share them with me.

How to Conduct Great User Interviews